The deviation is registered by a user that observes something that need to be improved.
In the registration step all metadata is set for the deviation:
Waiting for processing
|After registration the deviation is sent to processing to a responsible person. The status until the responsible person has started the processing is waiting for processing.|
Processing means finding the root cause to be able to find good actions.
In the processing step you also set the cause categories.
When a deviation is processed and you have added actions, the status of the deviation is open.
The status is open as long as the action(s) is (are) open.
The status for the deviation is closed when the action(s) is (are) closed.
For deviations without actions,it is possible to close the deviation manually.
|Archived||Deviations can also be archived as long as they have no open actions attached.|
|Registration||The action can be registered as a part of a deviation or as a single action. In the registration step you register what, who and when and also categories.|
|Open||When the action is sent to a responsible person, the action status is set to open.|
|Waiting for evaluation||When the action is done, and if you have said yes to evaluation of the action, the status changes to waiting for evaluation.|
|Closed||After evaluation is done or the action is done without evaluation, the actions status is closed.|
|Archived||An action can be archived if the action is done.|