The cause analysis process:

Cause analysis?

First you decide if you need to make a cause analysis.

Answer Yes or No to the question to the right

Cause analysis

You can now:

  • Set causes with out why-why
  • Make a why-why-analysis

Set causes with out why-why

  • Click on Complete analysis
  • Select cause categories


  • Click on the first Why
  • Add cause and save
  • Click on next Why
  • Add cause and save
  • Make a cause tree
  • Click on the action symbol to add actions
  • The action will show beside the cause and also in the side panel
  • Click on Complete analysis
  • Select cause categories - you have to select one cause category per root cause

Finish analysis

Click on "Finish analysis" and the deviation will change status to Open.