Support Center

Documents - End users 16

• Getting started end users - documents
• To do panel
• My documents
• Give feedback on a document
• Find and open documents in document folder

See all 16 articles

Documents - Authors 51

• Getting started - document authors
• Library and folders
• Change document title
• Model library
• Create a document

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Administrators 50

• Getting started administrators
• Add and manage users
• Set up and manage permission groups
• Administer competence
• Manage symbols

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Reports 27

• Getting started with reports
• Download report to Excel
• Document reports
• Documents per folder
• Detailed document list

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Deviations - End users 13

• Getting started end user - deviations
• My deviations
• To do panel - Deviations
• Add attachments to deviations
• Edit images in deviations

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Deviations - Responsible 12

• Getting started - responsible for deviations
• Add cost
• Duplicated or related deviations
• Reopen deviation
• Close a deviation

See all 12 articles

Actions - End users 8

• Getting started end user - actions
• Add action from PC
• Register action
• Print actions - export to pdf
• To do panel - Actions

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Actions - Responsible 8

• Getting started - responsible for actions
• Evaluate action
• Action log
• Move (cut and paste) action
• Reopen action

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Deviations and actions 7

• About deviations and actions
• Deviations types
• The deviation process
• The action process
• Consequences and risk score

See all 7 articles

Inosa Release notes 1

• Inosa release notes

Other 3

• Turn off automatic translations in Google Chrome
• Generate QR code for documents
• Turn off PDF-reader add-on in Chrome / Edge

Template 11

• Template overview - TOP 10
• Template 15
• Template 25
• Template 48
• Template 69

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WOC 1

• Walk observe communicate (WOC)

FAQ: Service Desk Support 2

• What is the difference between a support ticket and service request?
• How do I set the right priority on a ticket?